Changing the Name of a Case

To change the name of a Case, follow these steps:

Android iPhone Web
  1. Find and open the Case whose name you wish to change.
  2. Press on the Case name. Case Info will appear.
  3. Press Case Name to edit it.

    android-home-case-change_case_name.png
  4. Type in the new Case Name on the pop-up box that appears.
  5. Press OK to save your changes. Otherwise, press Cancel to keep the current Case name.
Was this article helpful?
0 out of 0 found this helpful